Refund policy

🔁 Shaping Spirit — Returns & Refunds Policy

We want you to feel good about your purchase. If something isn’t quite right, we’re happy to help.

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✅ Returns

• We accept returns within 30 days of delivery

• Items must be returned in their original condition

• Buyers are responsible for return shipping costs

• If an item is not returned in original condition, you may be responsible for any loss in value

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🔄 Exchanges

• If you'd like to exchange an item, please reach out first. We’ll do our best to accommodate your request depending on stock availability.

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❌ Items That Cannot Be Returned

• Digital downloads
  

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💳 Refund Process

• Once we receive your return and it’s approved, we’ll issue a refund to your original method of payment

• Refunds may take a few days to appear, depending on your payment provider

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📬 How to Request a Return

Email us at shapingspirit@gmail.com with your order number and reason for return. We’ll respond with next steps and return instructions.